Q&A

Some Friendly Reminders:

• We do not provide any knife/utensils sets on all our orders 🙇🏻‍♀️
• We would strongly advice to bring your own thermal bags for your cake orders, or you could order a set of thermal +ice pack from us. (Search Add-ons for the thermal bags)
Thank you so much for your understanding ❤️☺️

Do you provide custom birthday greetings?

Yes,we provide free birthday greeting for whole cake orders only. Please advise wording " Message ” section during check-out.(30 English letters or 8 Chinese letters.)

How many days in advance do I need to order?

For signature cakes, petits & sweet treats , orders must be placed at least 3 -5days in advance. In the case of an urgent need of a cake, contact us through the Live Chat or Whatsapp +852 6573 9422 We'll try our best to see if we could make a cake in time for your event

For bespoke products or bulk order, orders must be placed at least 1-2weeks in advance. We do not take urgent orders.

What is the shelf life?

It is recommended to consume the product as soon as possible on the day of pickup to prevent spoilage. Storage method: Please keep sealed and refrigerate at 0-4ºC within 30 minutes to 1 hour. Since we do not add any preservatives in our products, it is best to consume within 2 days.

Do you deliver?

Yes, we do offer delivery please whatsapp us through +852 6573 9422 and send us the exact address to help you calculate the delivery fee. 🙏
The delivery option in our website is just a estimate price, if the address you've input is further than expect we will have to ask for additional fee.

For mtr meetups it’ll be 100hkd. Except 錦上路至本门，大學至落馬州和羅湖，石門至乌溪沙，欣澳至东涌， Tung ching station : +150hkd. ( inside the mtr station,不出閘)

For door to door delivery, please provide us your exact address, to help calculate the delivery charge ☺️

Please note: we don’t provide free thermal bag, if you need one, please let us know in advance

Allergens Disclaimer:

Our products are made in Hong Kong at a facility where gluten and nuts are handled. If you have allergies to gluten, eggs, dairy, nuts or soy, please use your own discretion or discuss with your doctor before ordering our products as all our products are made in a common kitchen, where there is a risk of cross contamination.

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